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Tempo Watches

development

client
Tempo Watch Co.
year
2023
role
E-commerce development
stack
Custom storefront, Payments API

overview

Tempo makes small-batch mechanical watches and authenticates pre-owned pieces. Selling a four-figure watch online demands extraordinary trust: movement details, servicing history and returns all have to be beyond question. I built a storefront engineered around that trust, plus a servicing booking system for owners.

challenge

Each watch has unique servicing needs and each pre-owned piece has its own papers and history. A standard product template flattened those differences, and the servicing diary lived in a spreadsheet that double-booked twice in one spring.

approach

I built per-piece product pages with servicing timelines and papers, a booking flow tied to the actual workshop diary, and a checkout with escrow-style staged payments for pre-owned pieces. Every page carries the authentication story front and centre.

what was included

  • Per-piece product pages with servicing timelines
  • Workshop servicing diary with live availability
  • Staged payments for pre-owned pieces
  • Authentication and papers section on every listing

outcome

Double-bookings ended the week the diary went live, and pre-owned listings now sell with their full history attached. Customers routinely mention the servicing timeline in reviews as the detail that closed the sale.

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